ReliableSite has been everything I expected and more from a web host.  I have 5 sites hosted with them and will definitely be adding more to that list.

The pages load very fast (my client-base is around NYC).  The live AIM customer service is a really nice thing to have.  Radic always answers your questions fast.  He's always on when I'm on.

There's a lot of great hosting features.  I have Helm with one site and DNP with the other.  Both are great but DNP definitely has more features.

I expect a long relationship with ReliableSite.