Reliablesite.net has been a great host these past 13 months - wow it's been a long time! They have been able to answer most of my questions I send. Their response is generally very quick. I highly recommend ReliableSite to anyone looking for a 'real' hosting provider. Too many people go the cheapy way by going to $4.95/month providers to start their web design/hosting/developing business. I've tried it ages ago - I just ended up with a huge headache and loss of money. You get what you pay for is what I say.

 I can’t say enough good things about ReliableSite.net. From pre-sales questions to why isn’t this working questions they have been prompt and top notch support which has given me no downtime since I have switched our sites to them. Their pricing is unbeatable with the quality of hosting and service that comes with it. I have used their live chat to get a SQL issue resolved which took all of 3 minutes. On a service ticket that took a couple of days to resolve they followed up with me and kept me up to date on the progress of the service ticket. Which I have never experienced in my 10+ years as a web developer!

Kudos to ReliableSite.net I wish that I had found you years ago!!!

Hello everyone.
I've recently passed my first year with RS Hosting. And what I have to say to all of you that are looking for a hosting company is this: THANK GOD I FOUND RS!!!
They are the best there is. Fast, Reliable, Prices are very very good, the control panel is great.
And as for the customer support, I can only say this: Whenever I need them, they are there! 24/7! I never thought that I could find such professionals! They really love their work!
If you are looking for a hosting company, you just found it!

 ReliableSite has been everything I expected and more from a web host.  I have 5 sites hosted with them and will definitely be adding more to that list.

The pages load very fast (my client-base is around NYC).  The live AIM customer service is a really nice thing to have.  Radic always answers your questions fast.  He's always on when I'm on.

There's a lot of great hosting features.  I have Helm with one site and DNP with the other.  Both are great but DNP definitely has more features.

I expect a long relationship with ReliableSite.

 I've been with Reliable Host since last 4 months or so and so far far, I'm thrilled! Radic has been great in terms of support - almost instant in day time. Speed is great too. Already we have 3 of our clients moved to ReliableSite and they are happy too!

 I was amazed to come to the ReliableSite's web site and find that they're selling SSL certificates for UNDER $20! That's amazing compared to the cheapest place I've seen for SSL Certs is GoDaddy at $10 more. They have a wide variety of certificates from RapidSSL, GeoTrust, and SBS. Click SSL Certificates to see them.

I've read several threads saying they've not been getting the best support of late.  I'm here to post a positive review on the support that I've been getting over the past several days.  I've had two separate issues with my hosting... (needing password protected directories added to my account and problems with an access database).

Being that I'm on clustered hosting, this was causing issues with both of my issues.  The support staff here worked on it from their end and were able to add password protected directories to my account when initially it looked grim.  For that, I'm really happy about.

After that was solved, we then continued to work with my access database until we decided to move over to MS SQL.  I was suggested a program to use and that I'd have no issues once my data was migrated over.  Now I'm here to report that everything is up and running and all my tickets have been closed.

There was a period last month when the support lagged, but that was simply due to the new equipment... support here has been stellar if everyone can be a little more patient with the transition.

Also don't base your opinion of support solely on what you see in this forum as people are often much quicker to post when they're frustrated than when they're happy.  If everything is going great, then they have no problems and won't be coming to support.

Anyways, thanks again for all the support!

Chris

 A full review of the services offered in detail after 6 months of experience with the hosting provider. Each category is rated out of 10 points.

Server speed - 10/10 - They have exceptional servers, when I moved my site from GoDaddy I experienced a very noticable increase in site load time. I am very impressed and it has been maintained this way for a while.

Value 10/10 - I currently pay $8/mo with the package and additional features. For that amount of money you can't ask for much because it's basement bargain pricing.

Support 8/10 - The response times are ok, but everything gets resolved in a few responses as the staff is very knowledgable.

Uptime 9/10 - I did see they had outtages, but I wasn't effected in anyway. My site is up, I think I've only had 1 small outtage in the past.

Network - This says it all:
Pinging reliablesite.net [208.68.171.66] with 32 bytes of data:

Reply from 208.68.171.66: bytes=32 time=13ms TTL=113

13MS, WOW!!!!

I have recommended 2 of my friends to the hosting company so you know my take on that :-).

I just wanted to leave a testimonial here to all the people looking for a great host at a more than fair price.  I have been here for probably a year or so and I my experience has been awesome.  Incredible customer support.  They can be reached in a number of ways and respond very quickly to help you.

I have 4 domains hosted here and they are all quick and working all the time.

Never a problem with uptime.
Never a problem with support.

Awesome.

 

For the last months, I was searching for a good web host. I went to so many companies and it was always really depressing that they weren't any good web hosting companies around. When I found RS.Net, their website got me into signing an account. Now, iv'e been a customer for more then 3 months now, their support is really the fastest I ever had and I never experienced anything "frustrating" with RS.net. I'm currently developping a new website and you can be sure it will be hosted @ RS.net!

I've been through about 4 other low price ASP .NET hosting companies over the last 3 years or so...none even come close to the value and service that ReliableSite.net offers.

It is so refreshing to be able to IM Radic or other staff members and get truly instant support.  Most other hosting companies have only paid lip-service to "online chat" support...it was never active!

And now to have Windows Server 2008 and the new control panel where I can backup my own databases, zip and unzip files...it just got even better!

Thanks guys!

I have been a customer with reliablesite.net for over 6 months now.  They have exceeded my expectations in all areas of hosting.  I don't think I have ever had any downtime.  Ever questions or ticket I have submitted has been answered almost immediately.  I highly recommend!

I went through a time where I would be switching hosting companies on a monthly basis, trying to find the right one for me. It has now been over a year that I have been with Reliablesite and I plan on staying with them as long as I develop websites.

The support I have received has been incredible. They have gone from installing scripts, to troubleshooting database/coding problems for me which had absolutely nothing to do with them. That's a clear demonstration that they are willing to go that extra mile to help a customer and its really something that you won't find anywhere else. All my support needs have always been handled in a timely and efficient manner.

I also have not experienced any major downtime. In the year that I have been with Reliablesite, my site has maybe gone down 2 or 3 times and it was for a very short period of time. Even once when one of my sites was defaced/hacked, they were able to help me restore my site back to normal.

Reliablesite has been the best hosting company I have ever had. Thank you Reliablesite, for all your hard work and dedication to your customers!

I've read several threads saying they've not been getting the best support of late.  I'm here to post a positive review on the support that I've been getting over the past several days.  I've had two separate issues with my hosting... (needing password protected directories added to my account and problems with an access database).

Being that I'm on clustered hosting, this was causing issues with both of my issues.  The support staff here worked on it from their end and were able to add password protected directories to my account when initially it looked grim.  For that, I'm really happy about.

After that was solved, we then continued to work with my access database until we decided to move over to MS SQL.  I was suggested a program to use and that I'd have no issues once my data was migrated over.  Now I'm here to report that everything is up and running and all my tickets have been closed.

There was a period last month when the support lagged, but that was simply due to the new equipment... support here has been stellar if everyone can be a little more patient with the transition.

Also don't base your opinion of support solely on what you see in this forum as people are often much quicker to post when they're frustrated than when they're happy.  If everything is going great, then they have no problems and won't be coming to support.

Anyways, thanks again for all the support!

Chris

Well, I been with reliablesite for almost 4 months now, and I must say I'm very happy that I made the choice to use reliablesite. There has been very few problems and the ones I've had has been taking care of fast. The support is very fast and I'm impressed with the instant messaging support (although I haven't seen it online for some time now?).

The migration could be planned better however, I received the mail after the migration actually had happened, so that was not so good. Beside that I'm very happy with the support, uptime and speed.

Keep up the good work!